مقاله آموزش PCF چارچوب طبقه بندی فرایند

EDUCATION PROCESS CLASSIFICATION FRAMEWORK

Based on the renowned Process Classification Framework®(PCF), The Education PCF® s customized to define processes used within organizations around the world. ersion 7.0.5 of the The Education PCF® includes changes to make it compliant with the most recent information in Cross Industry PCF® v7.0.3. This version of the PCF was developed in conjunction with APQC and contains feedback from a variety of individuals within the industry. APQC provided much of the subject matter expertise to create this industry specific process classification framework.

THE FRAMEWORK FOR PROCESS IMPROVEMENT

Experience shows that the potential of benchmarking to drive dramatic improvement lies squarely in making out-of-the-box comparisons and searching for insights not typically found within intra-industry paradigms. To enable this beneficial benchmarking, the APQC Process Classification Framework® (PCF) serves as a high-level, industry-neutral enterprise process model that allows organizations to see their business processes from a cross-industry viewpoint. The cross-industry framework has experienced more than 20 years of creative use by thousands of organizations worldwide. The PCF provides the foundation for APQC’s Open Standards Benchmarking® (OSB) database and the work of its advisory council of global industry leaders. Each version of the PCF will continue to be enhanced as the OSB database further develops definitions, processes, and measures.